GO Outdoors UK Reviews

At gooutdoors.co.uk, customers can become a member and enjoy 12 months of benefits for only £5 per year. The website is known for its keen pricing, offering discounts of up to 50% off RRP. This is achieved by cutting out the middleman and working directly with manufacturers, passing the savings on to customers. Additionally, sales events can offer up to 40% off on brands such as Vango, Merrell, Campingaz, and more. However, the exact prices and costs of individual items can vary. It's recommended to check the website for the most accurate and up-to-date information.

To find specific prices for items on gooutdoors.co.uk, one can navigate to the website and use the search bar to look for the desired items. Each item's page will display its price. Additionally, GO Outdoors offers a Price Guarantee for their members. If a member finds a product cheaper online or in another store within 7 days of purchase, GO Outdoors will beat the price by 10%. To claim this, one can call the Price Match hotline on 0333 188 5696. If the purchase was made online, a partial refund will be issued once the price match is confirmed. For in-store purchases, one can speak to a member of staff for the price match. Remember, this service is only available to GO Outdoors Member's Card holders. Membership can be purchased online or in-store.

"Gooutdoors.co.uk" offers a variety of services. Customers can find answers to many questions on the FAQ's page. For order queries, customers receive an email and text message once their order has been dispatched. The latest status of the order, including tracking information once dispatched, can be found in the Orders section of the customer's Account. For store queries about opening times, stock availability, or how to find the store, customers can use the store finder. The Customer Care team is available to assist with any issues with an order. Customers can call on 0330 008 1555 from 8am-8pm, 7 days a week. If a customer wants to return an item, they can visit the returns page to see the returns policy. Customers can also unsubscribe from marketing emails or update their Member’s Card details. The website also offers a Click and Collect service. Customers can browse the product ranges in the store, show their ID at the checkout, pick up their order, and enjoy their purchase in the great outdoors. The website also offers a Member's Card. Customers can become a Member and enjoy 12 months of benefits for only £5 per year. The website has received positive reviews for its customer service. Customers have praised the knowledgeable and helpful staff in the footwear section and the exceptional service provided by the staff.

The website gooutdoors.co.uk accepts payment by most major credit cards and debit cards or by PayPal. However, it does not accept payment online by cheque, cash, GO Outdoors Gift Vouchers, GO Outdoors Gift Cards, high street vouchers or any other form of payment. If you have chosen to order your items online that are available in your chosen store to collect, this is classed as UNPAID. Therefore, you will pay for your items upon collection in that chosen store.

At gooutdoors.co.uk, customers can return or exchange goods in any of its stores within 28 days of the purchase. This return is instant and customers will get a refund as soon as they visit the store with their order and proof of purchase. For return, customers have to either send their return parcel to the brand via Royal Mail or any recorded mail service or can return it to any of the GO Outdoors stores.

In terms of shipping, gooutdoors.co.uk will send an email and text message once the order has been despatched. Customers can see the latest status of their order, including tracking information once despatched, from the Orders section of their Account. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation, once the products reach their specified destination.